Assessment & Personalised Housing Plans

Since the key changes were brought in by the Homelessness Reduction Act 2017, councils are required to carry out an assessment and create personalised housing plans whenever they are satisfied that an applicant is eligible and homeless or threatened with homelessness. Councils find this quite an onerous task and this has led to many assessments being poor. Many councils have been taken to court on the inadequacies of their assessments. This includes:

• XY v Haringey CO/1749/2019 EWHC 2276 (Admin)
• Perrott v Hackney London Borough Council, 29 January 2021, Central London County Court
• Miro Maric v Westminster City Council (2022) H40CL232
• ZK, R (On the Application Of) v London Borough of Havering (2022) EWHC 1854 (Admin)
• YR, R (On the Application Of) v London Borough of Lambeth (2022) EWHC 2813 (Admin)
• R(YR) v Lambeth LBC [2023] H.L.R. 16
• R (UO) v LB Redbridge [2023] EWHC 1355 Admin at 60
• R (SK) v Royal Borough of Windsor and Maidenhead [2024] EWHC 158 (Admin)
• ZR v Haringey LBC [2024] EWHC 1476 (Admin)
• UO v Redbridge LBC [2024] EWHC 1989 (Admin)

In addition to this, some councils do not adequately review plans until they have no further duty towards an applicant. If an applicant is owed the main duty then the assessment and personalised housing plans need to be reviewed until the council is able to bring to an end the main duty.

Benefits of using our Assessment & Personalised Housing Plan software

• Separate Assessment & Personalised Housing Plan for Prevention, Relief and Main Duty and S193C(4) duty
• Detailed assessments with key question prompts for officers – never miss a relevant question!
• Key summary sentences identifying what a suitable offer will be making it very easy for officers making offers to know exactly what a suitable offer would be.
• Unique Prevention strategies/steps to maximise the number of people remaining in their homes reducing the need to find alternative accommodation.
• Unique Relief strategies/steps to maximise the number of people finding alternative accommodation.
• Easy to see what steps are yet to be done.
• Easy to make changes to the assessment and Personalised housing Plans
• Applicant can see their Assessment and Personalised Housing Plan and agree/disagree online.

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